Terms of Use

Updated: 2 July 2026. This version adds subscription and cancellation terms, the EU consumer withdrawal right, an AI-content section, and consumer carve-outs on liability and disputes.

Summary

Legalcomplex offers you access to our Services via our Sites with these Terms:

  • You need an Account if you want to purchase or use some of our Services;
  • EU consumers have a 14-day statutory withdrawal right, and everyone can request a goodwill refund within 30 days;
  • Subscriptions renew automatically; consumers can cancel at any time with at most one month’s notice;
  • Parts of the Services generate AI content: verify it before relying on it, it is not legal or investment advice;
  • We aim to be fair and lawful and expect the same from you.

1. Terms

Legalcomplex is the trade name of the sole proprietorship (eenmanszaak) of R.M. Blijd, registered with the Trade Register of the Dutch Chamber of Commerce under number 71150072, EU VAT number NL002364151B52, established at Jan de Louterstraat 113, 1063 KZ Amsterdam, Netherlands. The Services are offered under the trade names Legalcomplex, Legalpioneer and Sabaio, via the domains legalcomplex.com, legalpioneer.org and sabaio.com (together, the “Sites”). All contracts are concluded with R.M. Blijd trading as Legalcomplex.

By using the Sites you agree to these terms (hereinafter “Terms”).

The Terms can be found on our Sites and revision history can be found on https://github.com/Legalcomplex/Terms-of-Use/. We may update these Terms. For material changes we will notify registered users by email or in-product notice at least 30 days before the change takes effect. If you do not accept a material change, you may terminate your Account and subscription before the effective date and receive a pro-rata refund of prepaid Fees. Continued use after the effective date constitutes acceptance. The current version is always available at legalcomplex.com/terms.

You warrant that you are of legal age to form a binding contract. If you agree to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms.

If you have any objections or suggestions to improve the Terms, please contact us at raymond@legalcomplex.com. Point of contact for authorities and users under Regulation (EU) 2022/2065 (Digital Services Act): raymond@legalcomplex.com (English or Dutch).

2. Our Sites

The Sites contain analytical information on technology on companies, organizations, or institutional investors collected from publicly accessible sources (hereinafter “Services”). Our Services are accessible through our Sites.

You accept the Sites functionalities and other characteristics as they exist at the moment of your use (“as is” and “as available”). If you are a consumer, this does not affect your statutory conformity rights for digital services under Dutch law (Book 7, Title 1AA of the Dutch Civil Code).

You agree that you will NOT use and interact with the Sites in a manner that:

(a) Infringes or violates the intellectual property rights or any other rights of anyone else;

(b) Violates any law or regulation, including any applicable export control laws, or would cause Legalcomplex to be in violation of any law or regulation (including, without limitation, any laws relating to labor, employment, or the issuance of securities);

(c) Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

(d) Jeopardizes the security of the Sites and Services or anyone else’s (such as allowing someone else to log in to the Sites with your Account);

(e) Attempts, in any manner, to obtain the password, Account, or other security information from any other Account;

(f) Violates the security of any computer network, or cracks any passwords or security encryption codes;

(g) Runs any form of auto-responder or “spam” on the Sites, or any processes that run or are activated while you are not logged into the Sites, or that otherwise interfere with the proper working of the Sites (including by placing an unreasonable load on the Sites infrastructure);

(h) “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Sites (through use of manual or automated means);

(i) Circumvents or attempts to circumvent any features, limitations, or restrictions of the Sites (including, without limitation, attempting to access, download, export, or otherwise use or exploit any Services using any automated means or tools);

(j) Copies or stores any significant portion of the Sites;

(k) Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Sites.

A violation of any of the foregoing is grounds for Account suspension or termination and your right to use or access our Sites.

3. Our Services

Our Services include, but are not limited to, providing analytical information, technology insights, and consulting on companies, organizations, or institutional investors.

This also encompasses the collection of data from publicly accessible sources, as well as the installation and configuration of software on hardware. These Services are accessible through our Sites and are provided “as is” and “as available”, subject to the consumer conformity rights stated in section 2.

Legalcomplex is not responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services, to the extent permitted by mandatory law.

Legalcomplex is at any time entitled to make procedural and technical alterations and/or improvements to our Services. We may (temporarily or permanently) discontinue or limit our Services; we will notify you of temporary unavailability or restricted use insofar as reasonably possible. If we permanently discontinue a paid Service, we will refund the prepaid Fees for the unused period.

The Sites and Services use third-party utilities, such as Google, that are not owned or controlled by Legalcomplex (hereinafter “Third Parties”). Legalcomplex assumes no responsibility for the content, accuracy, privacy policies, practices or opinions expressed by any Third Parties.

Our Services contain hyperlinks to websites and profiles of companies, organizations, or institutional investors (hereinafter “External Site”). Legalcomplex assumes no responsibility for the content, accuracy, privacy policies, practices, or opinions expressed on any External Site.

Your interactions with External Site, including payment and delivery of goods or services (if applicable), and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the External Site.

Legalcomplex does not recommend any External Site for investment, endorse External Site as fitness for investment, or verify or claim the accuracy of information provided by External Site. Legalcomplex does not act as an investment adviser to any person or entity identifying as an investor and the Services do not constitute investment advice.

If you can prove to be the owner of an External Site, you will be allowed to contribute information to our Service (hereinafter “Contributor”).

Contributions are voluntary and follow the Sites guidelines. Contributions are subject to the Terms without restriction unless a specific written agreement to the contrary has been entered into between Contributor and Legalcomplex.

4. AI-Generated Content

Parts of the Services generate responses using artificial intelligence. AI output is produced automatically, may contain errors or omissions, and can misstate facts, figures, or legal sources. AI output is provided for research and information purposes only and does not constitute legal, investment, tax, or other professional advice; verify output against primary sources before relying on it.

As between you and Legalcomplex, you own the output generated from your prompts, and you are responsible for your use of it. Your prompts and uploaded documents are processed by third-party AI providers as described in our Privacy Policy; do not submit data you are not permitted to share. Under our providers’ service terms, your content is not used to train their models.

5. Your Account

Legalcomplex may require you to sign up for an account (hereinafter “Account”), and request you to select a password and email or user name. You promise to provide us with accurate, complete, and updated registration information about yourself.

You will not share your Account or password with anyone, and you must protect the security of your account and your password. You will only use the Sites in a manner that complies with all laws that apply to you.

You are allowed to delete your Account at any time. We are not responsible for any loss of your data due to an accidental account deletion.

We may suspend or terminate your Account for material breach of these Terms, with notice stating the reason where reasonably possible. If we terminate a paid subscription for reasons other than your breach, we will refund the prepaid Fees for the unused period. Before deleting Account data we will, except in cases of abuse, give you 14 days to export your data.

Please read our Privacy Policy which outlines the use of your personal information.

6. Your Purchase

Legalcomplex reserves the right to charge a fee (hereinafter “Fees”) for certain or all Services.

All Fees are stated in Euros. Prices shown to consumers include Dutch VAT; prices shown to business customers are exclusive of VAT unless stated otherwise, with VAT added on the invoice where applicable. Billing is in Euros via our payment provider Mollie. Amounts displayed in our market-data products with a “$” symbol are editorial data points about third-party transactions, not prices charged by us.

Payment of Fees grants you a limited, personal, revocable, non-exclusive, non-sub-licensable and non-transferable right to use the Services.

You will receive access to Services after receipt of Fees (hereinafter your “Order”).

Withdrawal and refunds. If you are a consumer in the EU, you have the statutory right to withdraw from your purchase within 14 days without giving a reason (art. 6:230o Dutch Civil Code). If you ask us to start the Services during this period and you later withdraw, you owe a proportionate amount for the Services already delivered. To withdraw, email raymond@legalcomplex.com stating “withdrawal”. We will reimburse you within 14 days of your withdrawal, using the same payment method, at no cost to you.

In addition, all customers (consumer or business) may request a goodwill refund within thirty (30) calendar days after the invoice date in your Order by (a) forwarding the email of your Order to raymond@legalcomplex.comand (b) including the text “refund request”. Goodwill refunds are processed within fourteen (14) days, reimbursed by the same means we received payment, at no cost to you.

7. Subscriptions

Paid plans are monthly or annual subscriptions that renew automatically at the end of each billing period.

After any initial term, if you are a consumer, your subscription continues for an indefinite period and you may cancel at any time with effect from at most one month, via your account settings or by email to raymond@legalcomplex.com; you can cancel through the same channel you used to subscribe. On cancellation you keep access until the end of the period already paid.

Business customers may cancel with effect from the end of the current billing period.

Price changes take effect at the next renewal and will be announced at least 30 days in advance; if you do not accept a price increase you may cancel before it takes effect.

8. Liability & Disputes

Legalcomplex is not responsible for any delays or failure in performance of the Sites and/or any part of the Sites, from any cause beyond its reasonable control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, pandemics, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.

Except for Legalcomplex’s gross negligence or willful misconduct, in no event shall Legalcomplex’s aggregate liability arising out of or related to this agreement, including the use or inability to use the Services, whether in contract, tort or under any other theory of liability, exceed the total amount paid by you hereunder or, with respect to any single incident, the lesser of EUR 2000 or the amount paid by you hereunder in the twelve (12) months immediately preceding the incident.

Exclusion of consequential and related damages: in no event shall Legalcomplex be liable to you for any lost profits or revenues or for any indirect, special, incidental, consequential, cover, or punitive damages however caused, whether in contract, tort or under any other theory of liability, and whether or not Legalcomplex has been advised of the possibility of such damages. This agreement shall not limit any liability for death or personal injury directly resulting from negligence if and to the extent such limitation would violate applicable law.

If you are a consumer, the limitations in this section apply only to the extent permitted by mandatory law; they do not limit our liability for intent or gross negligence, and they do not affect your statutory rights, remedies, or limitation periods under Dutch law.

For business customers only: no action, regardless of form, arising out of or pertaining to the Services may be brought more than one year after the cause of action has accrued.

Governing law and disputes.These Terms are governed by Dutch law. If you are a consumer, nothing in this clause deprives you of the protection of mandatory provisions of the law of your country of residence, and disputes may be brought before the court that is competent by law; if we invoke this clause you have one month to opt for the statutorily competent court. For business customers, all disputes will be resolved exclusively by the Amsterdam District Court following proceedings in English before the Chamber for International Commercial Matters (“Netherlands Commercial Court” or “NCC District Court”), and if the NCC is unavailable, by the Amsterdam District Court in Dutch proceedings.